System Thinkers

All your business app configuration essentials in one place

NetSuite

How to search and drill down into your NetSuite customizations

Learn how to explore your NetSuite account and see how all configuration elements connect to each other.

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Anna Filippov
May 2024
NetSuite

How to monitor critical changes in your NetSuite account

Learn how to stay on top of all of the changes that were made in your NetSuite account.

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Anna Filippov
May 2024
NetSuite

How to compare and sync two NetSuite accounts

Discover how you can easily compare and sync customizations between two NetSuite accounts.

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Anna Filippov
May 2024
NetSuite

How to quickly document changes in your NetSuite account

Learn how to automate your change documentation in NetSuite.

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Anna Filippov
May 2024
NetSuite

Building Complex Custom Financial Reports

This blog provides a comprehensive guide on customizing NetSuite financial reports, covering custom layouts, sections, rows, calculations, and more.

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Sonny Spencer, BFP, ACA
May 2024
NetSuite

The Cogs Behind the Cumulative Translation Adjustments (CTA) Account

This post explores the calculation and auditing of NetSuite's Cumulative Translation Adjustment (CTA) account.

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Sonny Spencer, BFP, ACA
May 2024
Zendesk

Best practices for maintaining your Zendesk configuration

Zendesk support offers extensive customization capabilities, making administration a task that demands meticulous attention to detail. As organizations evolve—incorporating new ticket types, features, and metrics—the configuration of their Zendesk instances must adapt accordingly. Proper maintenance is crucial to prevent configurations from becoming confusing and tangled. This post delves into best practices for maintaining a streamlined and effective Zendesk setup, focusing on user and role management, security compliance, workflow automation, API management, and robust reporting systems. It emphasizes the importance of limiting privileges, ensuring clear documentation and role responsibilities, and conducting regular reviews and audits to optimize performance and security.

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Craig Stoss
April 2024

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