How to search and drill down into your NetSuite customizations
Learn how to explore your NetSuite account and see how all configuration elements connect to each other.
How to monitor critical changes in your NetSuite account
Learn how to stay on top of all of the changes that were made in your NetSuite account.
How to compare and sync two NetSuite accounts
Discover how you can easily compare and sync customizations between two NetSuite accounts.
How to quickly document changes in your NetSuite account
Learn how to automate your change documentation in NetSuite.
Building Complex Custom Financial Reports
This blog provides a comprehensive guide on customizing NetSuite financial reports, covering custom layouts, sections, rows, calculations, and more.
The Cogs Behind the Cumulative Translation Adjustments (CTA) Account
This post explores the calculation and auditing of NetSuite's Cumulative Translation Adjustment (CTA) account.
Best practices for maintaining your Zendesk configuration
Zendesk support offers extensive customization capabilities, making administration a task that demands meticulous attention to detail. As organizations evolve—incorporating new ticket types, features, and metrics—the configuration of their Zendesk instances must adapt accordingly. Proper maintenance is crucial to prevent configurations from becoming confusing and tangled. This post delves into best practices for maintaining a streamlined and effective Zendesk setup, focusing on user and role management, security compliance, workflow automation, API management, and robust reporting systems. It emphasizes the importance of limiting privileges, ensuring clear documentation and role responsibilities, and conducting regular reviews and audits to optimize performance and security.